FAQs

Frequently asked questions for shipping, products, warranty, and returns
COVID-19 Delivery Updates

Use this text to answer questions in as much detail as possible for your customers.

Shipping and Delivery

FAQCOVID-19 Delivery Updates

Due to the impact of COVID-19, some orders are experiencing longer transportation timelines.

Shipping and DeliveryWhat is included in delivery?

All upholstered items will receive in-home delivery service for a flat rate of $189. With this service, the delivery team will carry your order into your home, unwrap, and assemble (when applicable). They will also clean up any packaging when they are done.

When purchased alone, all coffee tables (excluding the Devon Coffee Table), side tables, rugs and lighting will receive threshold delivery, with fees based on order price.

Our delivery fees are as follows:

Quick Ship

Quick Ship Is there any way to get an order faster than 18 to 22 weeks?

We have some of our most popular combinations for sale on our Quick Ship page. While this option does not permit you to customize your piece, it does enable you to get it faster.

Call us at 872-802-4119 or contact us to learn more about all of our Quick Ship options.

Trade Professionals

Trade Professionals

Do you offer any special options for the trade?

Learn about our trade program.